Welcome to Eggheads!

Eggheads is a free platform that connects businesses and consumers with finance brokers and service providers across Australia. To make it easy for you (the "User" or "you") to understand how we operate, we’ve kept these Terms & Conditions ("Terms") clear and straightforward.

When we mention "Eggheads," "we," "our," or "us," we’re referring to Eggheads Services, an Australian company registered under ABN 46 302 211 587.

The term "Services" refers to our website at https://www.eggheads.com.au ("Website") and any related services, including sharing your details with relevant providers so they can offer you product quotes. These Terms incorporate our Privacy Policy, Cookie Policy, and Website Terms, all of which apply to your use of our Services.

1. Agreement to Terms

These Terms govern your use of the Services. By accessing or using our platform, you agree to comply with these Terms, forming a binding legal agreement between you and Eggheads. If you disagree with any part of these Terms, please do not use our Services.

We may update these Terms occasionally. If we do, we will notify you by posting an update on our Website or via email. Your continued use of the Services after any updates means you accept the revised Terms.

2. Eligibility to Use the Services

To use our Services, you must:

• Be at least 18 years old, or have permission from a legal guardian.

• Have the legal capacity to enter into contracts under the laws of your jurisdiction.

If you are using the Services on behalf of a company or organization, you confirm that you have the authority to agree to these Terms on its behalf.

3. How Our Services Work

3.1 Requesting a Quote

To request a quote, you can visit our Website and complete an inquiry form. We will ask for personal information, including your contact details, to facilitate this process.

3.2 Privacy Policy

By using our Services, you acknowledge and accept our Privacy Policy, which details how we handle your personal data. Read it here: https://www.eggheads.com.au/privacy-policy/.

3.3 Initial Contact

After you request a quote, we may contact you by phone (at no cost to you) to discuss your needs.

3.4 Identity Verification

To ensure your details are accurate and that providers can reach you, we may verify your identity via phone, email, or SMS.

3.5 Connecting You with Providers

Following our initial contact (or without it if deemed unnecessary), we will share your details with vetted service providers ("Providers"). These Providers may contact you via phone, email, or SMS to provide quotes. Providers may also follow up on quotes they have given.

If you encounter any issues with a Provider, please refer to Clause 8.

3.6 Introduction Fee

Eggheads receives a referral fee from Providers for connecting them with potential customers. This does not affect the cost of any service or product offered to you.

4. Acceptable Use of Our Services

By using Eggheads, you agree to:

• Not reproduce, modify, or distribute our Services without our consent.

• Not use the Services for illegal, fraudulent, or harmful purposes.

• Not impersonate, harass, threaten, or intimidate other users.

• Not engage in activities that harm Eggheads’ reputation or interests.

• Not use the Services to send spam, junk mail, or other unsolicited content.

• Not use automated methods to interact with the Website without authorization.

• Accept that the information on our Website is general in nature and that we are not liable for any decisions made based on it.

Eggheads reserves the right to modify or discontinue any aspect of the Services at any time without notice.

5. Third-Party Content and Links

Our Services may include:

• Third-Party Content: Information from external sources. We do not control or verify this content and are not responsible for its accuracy.

• Third-Party Links: Links to external websites for your convenience. We do not endorse or control these websites and are not liable for any issues arising from their use.

• Third-Party Terms: Your use of services from third-party providers may be subject to their terms and conditions (e.g., Apple, Google). Eggheads is not responsible for any losses arising from these agreements.

6. Disclaimer of Liability

Any products or services offered by Providers are strictly their responsibility. Eggheads services only as a referral platform and does not guarantee or endorse any Provider’s offerings. Any disputes regarding services received should be addressed directly with the Provider.

7. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Last updated: 31 March 2025.