Last modified: 31/3/2025

1. Introduction

This document outlines the privacy policy of Eggheads Services ABN 46 302 211 587 (referred to as ‘we’, ‘us’, or ‘our’). It explains how we collect, use, and protect personal information obtained from visitors to our website and users of our services.

We take privacy seriously and are committed to managing personal information responsibly. This policy details our approach to data collection and protection.

1. Compliance with Privacy Regulations

We adhere to the following privacy laws and regulations:

(a) The Australian Privacy Principles under the Privacy Act 1988 (Cth); and

(b) Where applicable, the General Data Protection Regulation 2016/679 (GDPR) of the European Union.

1. Information We Collect

We may collect the following types of personal information:

(a) Full name; (b) Residential or business address; (c) Email address; (d) Social media details; (e) Phone number and other contact details; (f) Business or personal circumstances relevant to our services; (g) Responses to surveys, questionnaires, or promotions; (h) Technical data such as device identifiers, IP addresses, and browsing behavior; (i) Third-party information relevant to our services; and (j) Any other information you voluntarily provide through our website or online platforms.

1. How We Collect Personal Information

We collect personal information directly from you or from third parties in various ways, including:

• When you submit information through our website or contact forms;

• When you communicate with us via email, phone, SMS, or social media;

• When you interact with our website, advertisements, or content;

• When you inquire about investing in or purchasing our business.

We also use analytics tools, cookies, and similar tracking technologies to analyze website traffic and user behavior. You can disable cookies in your browser settings if you prefer not to have data collected in this way.

1. Use of Personal Information

We use collected data to:

(a) Provide services and information to you; (b) Follow up on incomplete inquiries or forms; (c) Maintain records and manage administration; (d) Share necessary information with our contractors and partners for service delivery; (e) Improve our offerings and enhance user experience; (f) Comply with legal requirements and resolve disputes; (g) Send promotional or marketing materials (in compliance with the Spam Act 2003 (Cth)); (h) Notify you about updates, security alerts, or other administrative matters; and (i) Evaluate employment applications.

1. Data Security

We implement reasonable safeguards to protect personal information from unauthorized access, misuse, or loss. However, while we employ robust security measures, no method of data transmission or storage is completely secure.

1. External Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage users to review their privacy policies before sharing information.

1. Access and Corrections

You may request access to or correction of your personal information by contacting us using the details provided below. In some cases, verification of identity may be required before processing requests.

1. Business Changes

If Eggheads Services undergoes a change in ownership, merger, or business sale, we may transfer user data to the new entity as permitted by law.

1. International Data Transfers

For EU residents covered by the GDPR, we strive to keep personal data within the European Economic Area (EEA). If data must be transferred outside the EEA, we ensure compliance with GDPR standards to protect your information.

1. Complaints

If you have concerns about how we handle personal information, please contact us. EU residents also have the right to lodge complaints with their local data protection authority if they feel their rights under the GDPR have been infringed.

1. Contact Information

For any privacy-related inquiries, corrections, or complaints, please reach out to us at:

Email: info@eggheads.com.au Website: www.eggheads.com.au

By providing your personal information, you consent to its collection, storage, and use as outlined in this privacy policy. We may update this policy periodically, so we encourage you to review it regularly on our website.